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Trust · from the assurance pack

Accessibility conformance

Published from docs/assurance/vpat.md as it ships with the software: the same text an auditor receives. A reference to another document of the pack or to a runbook is named, not linked; they ship beside it.

Scope: the VX Drive web application. Basis for claims: the UI is built on the GOV.UK Design System's markup and interaction patterns (one of the most accessibility-audited component sets in production anywhere), with app-specific behaviors listed below. Status: self-assessment; an external audit converts "Supports (self-assessed)" to "Supports (verified)" per the certification roadmap.

Product behaviors relevant to conformance

How the claims are checked

The vendor's site and portal (ADR-0027)

The public site at vertexlake.com and the customer and administration areas are checked the same way: every page the vendor browser suite lands on (vendor/web/e2e: the site's twenty pages including the five assurance documents published under /trust, the checkout's completion page, the sign-in and signup pages, the account's pages and the administration's — since 2026-09-26 a separate bundle on a host of its own (the platform's default name, not published under the vendor's domain), built from the same components and stylesheets as the account application, ADR-0031) runs axe-core with the same WCAG 2.0/2.1/2.2 A and AA rule sets and an empty allowlist; every site page and the account's key pages are also held to the reflow rule at 320 or 360 px and 200 % text; the site reads without JavaScript; the menu is a native disclosure; the home page's rotating audience panel and its stop mechanisms are described in the accessibility statement at /accessibility (ADR-0030 §4).

Table skeleton (per criterion, to be completed by the external audit)

WCAG 2.2 criterion (A/AA) Conformance Remarks
1.1.1 Non-text content Supports (self-assessed) Page thumbnails carry alt text; decorative SVGs are aria-hidden
1.3.1 Info and relationships Supports (self-assessed) GDS markup; tables with scoped headers; summary lists as dl
1.4.3 Contrast (minimum) Supports (self-assessed) GOV.UK palette
1.4.10 Reflow Supports (self-assessed) Project layout rules; the browser suite asserts no horizontal scroll on the documents page at 200% text on a 360px viewport
2.1.1 Keyboard Supports (self-assessed) Keyboard walkthroughs in the browser suite (skip link, disclosures, forms, the connections list including its pin controls and the link-target picker, a review batch coded by keyboard alone; every drawing has a list with the same content; the redaction screen marks by Find on this page and nudges by arrow keys)
2.4.1 Bypass blocks Supports (self-assessed) Skip link is the first tab stop on load; focus moves to main on in-app navigation (checked by the suite)
2.4.7 Focus visible Supports (self-assessed) GOV.UK focus states
2.5.8 Target size (minimum) Partially supports Dense table action links (documents, review search, forensic image files); tracked
3.3.1/3.3.3 Error identification & suggestion Supports (self-assessed) Error summary pattern
4.1.2 Name, role, value Supports (self-assessed) ARIA on disclosures, expanded states as strings
… remaining criteria To be completed External audit engagement

Known gaps under repair: the Capture page's camera panel relies on visual framing (an audio cue is planned); PDF page images depend on the searchable-PDF pipeline for text alternatives; the redaction screen's pointer path (click a word, click the last word) has no keyboard equivalent of its own — the keyboard path is Find on this page, which reaches every word the page's text layer holds but not a region of a picture; a forensic heat-map's text equivalent lists its regions and score, not the map's gradient.